Course objectives                    

To make participants understand the importance of the performance coaching

To make participants grasp the process, content, tips, tools of doing performance coaching

Course audience:

HR professionals, team leaders

Course duration: 1 day

Course outline:

-Brief of performance coaching

The objective of performance coaching

What is performance coaching? Why?

Performance coaching and performance management

The target audience of performance coaching

         The channel of performance coaching

Teaching method: Lecture, discussion

-   Performance coaching execution skills

Case study

Specific coaching methods:

1.    To whom improves excellently

2.    To whom improve fairly

3.    To whom does not try his best

4.    To whom perform bad

Performance coaching GROW model

G: Expected goal

R: Reality, dig the truth, clarify, understand

O: Search the alternatives, ask for the suggestion

W: Clarify the action plan, build the measurement standards, build the self-responsibility, set the role arrangement

Teaching method: Lecture

-     Effective coaching tools

Coaching tool 1: Listening

Coaching tool 2: Help staff to improve by asking questions

Coaching tool 3: Constructive feedback

Coaching tool 4: Motivating the employee

Teaching method: Game, lecture, discussion, demonstration, role play

-    How to overcome the difficulties during the coaching

The key points of performance evaluation

Continuous performance improvement

Teaching method: Lecture, discussion, role play

-   How to conduct the performance interview

How to give negative performance feedback