Course objectives:
1. Analyse how different organizational structure affect the project
2. Clarify the role position of project manager and manager out of the project in the project management
3. To understand the principles of how to deal with the conflicts among the the prjects and among the project resources
4. Master the skills of project scope, progress and risk management
5. Study the soft skills required for project managers in the project management
6. Blend theory and practice through scenario
Course Duration: 3 days
Course outline:
The view of modern project management development
· The environment of project management and its problems in communication industry
· The current situation and limits of management methods in communication industry
· To know project management by systematic views: environment, methods, people and tools
· To see clearly how organizazional structure affect the project: Make the organizazional structure serves the project target
· Project stakeholders and their management art
· KPI of the success of the project and the common reasons of failure
· Project life circle management and project process
· The role positioning of project manager in the project
· Case analysis: How important plan is in the project
Project scope management
· Different needs of project: Business needs, users needs and function needs
· Features of good needs
· Project needs and problem solving skills
· Business problem model for project needs
· The nature of the business problem and its management thinking ways
· Problem solving skill
· 5 steps of project development
· According plan towards the needs adjustment
· The change of the plan of the project scope and work scope: Clarify the boundaries
· The management plan for project scope and the control of its change
· The importance and common thinking of allocation management and baseline management
· The principle of making the WBS and its methods of generation
· Different methods of WBS and their application skills
· Scope confirmation and target supervise system
· Case: How to solve the common needs problems?
Project progress and cost management
· Key points of project progress plan schedule
· How resources affect the progress and allocation skills
· 7 methods of estimating the workload and work duration
· The analysis of advantages and disadvantages of common estimation methods and its related application
· Application skills of key path method
· The weakness and make-up of key path method: key chain method progress schedule
· The skills of key chain method progress schedule
· Use backstepping and Time management to make sure the project progress
· Exercise: Use comprehensive key path method and key chain method to schedule the progress
· Project control tips and common methods
· How to use effective way to shorten the progress
· Resources planning and effective cost forecast
· Core method of cost control: Value earned analysis
· The advantage of value earned method and its application tips
· Time cost levelling method
Project quality and risk management
· Modern quality management thinking
· Prevention, correction and project life circle management
· The links between ISO, CMM, CMMI, 6 sigma and project quality management
· Basic methods of process control and common quality control
· Risk decision methods and project strategy
· The correspondence between risk strategies and tactics: Systematic consistency of risk management
· Risk management THREE elements and their influence
· Common methods of identifying the risks and its application sequence
· The purpose and key point of qualitative risk analysis and quantitive analysis
· The weak points of current risk management
· Risk management model: Usage key point of simple model and starndard model
· How to use simple model to improve
· The set-up of the risk Symptom and feedback mechanism
· Risk supervise and process control
· Related scenario: Make risk management plan for IT project
Project Human Resources and Communication
· How to gain the project team members
· How to position right people on right position
· Team life circle and its development process
· How to effectively motivate your team members
· Effective project team development process and its common obstacles
· Conflict solving tips in project team
· Mind sets for the project team
· Communication plan for effective project
· Negotiation skill for project team
· How to effectively communicate in the project
· Highly effective project audit and project life circle management
· Develop project managers`s leadership skill
· Case study: Teambuilding design tips
· Case study: Make sure the project reach the targets by highly effective evaluation way
Project overall management
· The integration of project management plan
· Overall thinking of changing the control
· The conclusion of project management and continuous improvement
· Q&A