Course Objectives:

1.      Understand roles of enterprise and staff development from training

2.      Understand characteristics and principles of adult learning

3.      Learn how to use relevant skills and methods

4.      Understand role of trainer

Course Outline:

1: Understanding the Training
Learning process
Training and development process
Basic rule of training
 

2: Characteristics of Adult Learning
Characteristics of adult learners
Create a training environment
Role of trainers: Teachers and director
Learning apparatus and styles
Principles of adult learning
Role-play

3: Teaching Skills and Plans
General process
Pre- training: make plans
Pre- training: materials and different teaching methods
In-training: writing skills on whiteboard
In-training: Deal with different cognitive trainees
After training: assessment and methods
After training: follow up and application
Practice

4: Presentation Skills for Trainers
Barriers
Elements
How to overcome nervousness
Effective presentation steps and notes
 

5: Questioning Skills
Purpose of a question
Type of questions
How to ask effectively
 

6: Communication Skills
Communication barriers
Listening skills
Presentation skills
Body language skills
 

7: Role of Trainee and Trainer
Role types of trainer
Role types of trainee
2-way interaction in the process of training
 

8: Quality Requirements for a Trainer
Trainer's demeanor

Trainer’s good habit
Improve trainer’s quality from details
Experience of an excellent trainer